To apply for a loan by phone (24 hours / 7 days a week)
For General Inquiries
Impac Mortgage Corp.,
dba CashCall Mortgage.
19800 MacArthur Blvd., Suite 500
Irvine, CA 92612
If you have a question, would like to report a problem or file a complaint, please contact our Borrower Satisfaction Representative at (866) 579-2962 or e-mail your complaint to complaints@cashcallmortgage.com. We will respond to all voicemail messages and e-mails as soon as possible - in most cases within 24 hours after your complaint has been reported.
Complaints may be provided via mail to the following address:
Impac Mortgage Corp.
Attn: Compliance
19800 MacArthur Blvd., Suite 500
Irvine, CA 92612
To dispute an error relating to the servicing of your mortgage loan or to request information about the servicing of your mortgage loan, please provide written correspondence the below contact information. The name of your servicer can be found on your mortgage statement documentation.
LoanCare is a servicer for Impac Mortgage.
Impac DBA CashCall Mortgage
ATTN: Mortgage Resolution
P.O. Box 8068
Virginia Beach, VA 23450
Select Portfolio Servicing is a servicer for Impac Mortgage.
Impac DBA CashCall Mortgage
ATTN: Mortgage Resolution
P.O. Box 65277
Salt Lake City, UT 84165-0277